How do I get my license code after ordering and how long?

After your order is processed, a registration code or URL download link will be sent to you via e-mail once the order system receive your payment(Normally you will receive the license code immediately after successful purchase.). Simply enter the registration code in the trial product you downloaded to unlock the full version.

What is your refunds policy?

If you buy our software, and find is not suit for your purpose or you have changed your mind within the first 30 day of your purchase. You can cancel your order within that time, request a refund to our customer service, you’ll receive a refund of your purchase price without any reason.

What's your upgrade policy?

All products are free to upgrade, once you purchased the software, you can use it forever. We keep the right to raise price for later versions, but you do not need pay one cent for upgrading.

How to get a back-up CD version of program?

When you order our product, you can Add BackUp CD on the order form. But you need to pay extra fee for each CD-ROM.

How can I get my lost register key?

You can pull up a copy of your order by entering your email address. After you find your order, you may view its status, view details of your order (including the license key), and obtain the invoice. Click here to get your key.

How to upgrade my program to the latest version?

You just download the new version, and install on your computer. Note: Please make sure that you have uninstalled the former version before installing latest version.

Can I get an Invoice for my order?

Enter your email address or order ID or your credit card last five digits into the webpage of order center, then the order details will be listed, you can know the order status, license key, and obtain the invoice. Click here to get the invoice.

How many payment methods can I choose?

We accept the payment methods include Paypal, Credit Card, American Express, Wire Transfer, Check, Diners, IBP, Giropay and Purchase Order(US only).

What is your license policy?

Need I pay for the license every year? No, our license is available lifetime. How many books can I generate? Unlimited! Can I use the flip books for commercial usage? Yes, you are allowed to use the flipping books for commerce once you purchase the software.

How can I get a discount license?

We offer discount license for education and organization users. Moreover, all of the user can become our partner and get discount licenses. For more detail, please visit our discount policy page.

Is there preferential license policy for education and organization users?

Yes. We offer 50% discounts for education users. The non-profit organization user can benefit a basic 30% discount and even get a free license through the further cooperation with us.

Have more questions?

Visit our Help & Support Center to contact our support team. Please feel free to tell us your issues, we’re happy to answer any questions you might have.

Money Back Guarantee

Up to 30-Day money back guarantee of all software.

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